At Smile Creations in Austin, TX, we aim to make your dental experience as smooth and comfortable as possible. We understand that visiting a new dentist can feel overwhelming, so we’ve made it easy to access everything you need before your appointment. Whether you’re visiting us for a routine check-up, restorative treatment, or cosmetic dentistry, our team is here to provide you with the highest level of care.

We want you to feel at home from the moment you step through our doors. To help streamline your visit, we’ve gathered all the essential patient information in one place, so you can feel prepared and informed ahead of time.

What to Expect on Your First Visit.

Your first visit at Smile Creations is an important opportunity for us to get to know you, understand your oral health needs, and develop a personalized treatment plan. Here's what you can expect during your initial appointment:

Comprehensive Oral Health Examination

Dr. Matthew Heck or Dr. Annalisa Heck will begin your visit with a thorough examination of your teeth, gums, and jaw. We will:

  • Review your medical and dental history.
  • Perform a complete oral health evaluation, including checking for cavities, gum disease, and any other concerns.
  • Take digital X-rays for a detailed view of your teeth and jawbone.
  • Discuss any symptoms you may be experiencing, such as pain, sensitivity, or discomfort.

Personalized Treatment Plan

Based on your examination and diagnostic results, we will develop a personalized treatment plan that aligns with your oral health goals. Whether you need a preventive cleaning, restorative treatment, or cosmetic enhancements, our team will guide you through the recommended steps to achieve and maintain a healthy smile.

Time for Questions

We understand that you may have questions about your oral health or the proposed treatments, and we’re here to provide answers. Our team will take the time to explain every aspect of your care, answer your questions, and make sure you feel comfortable and confident moving forward.

Patient Forms.

To save time on the day of your appointment, we encourage you to fill out our patient forms ahead of time. You can download and complete these forms at your convenience before your visit. This allows us to better prepare for your appointment and ensures that your check-in process is quick and efficient.

If you have any questions while filling out these forms, feel free to contact our office, and we’ll be happy to assist you.

Welcome Form

Access the form

Patient Information Form

Access the form

Patient Health Form

Access the form

Medical Questionnaire

Access the form

Insurance and Payment Information.

At Smile Creations, we believe that everyone deserves access to high-quality dental care. That’s why we work with you to make the financial side of your dental treatment as easy and manageable as possible.

Insurance

We accept most major PPO insurance plans to help supplement the cost of your care. While we are not in-network with any specific providers, we will file claims on your behalf and work with your insurance company to help you maximize your benefits.

Our team is happy to assist you with understanding your coverage, and we recommend contacting your insurance provider directly for specific details about your plan.

Payment Options

For patients without insurance or those seeking additional financing options, we offer flexible payment solutions:

  • CareCredit: We partner with CareCredit to offer financing plans that allow you to make affordable monthly payments. CareCredit offers interest-free options for up to 12 months with approved credit.
  • PatientFi: PatientFi provides additional payment options, making it easier for patients to invest in their dental health with flexible financing.

For more information about payment plans or to discuss your financial options, please contact our office directly.

Cash Discount

For patients who prefer to pay out-of-pocket, we offer a cash discount for payment in full at the time of service. Speak with our front desk team to learn more about this discount and how it can help make your dental care more affordable.

Financing Options and Discounts.

We understand that dental care is an investment in your health, and we strive to make it as accessible as possible. Smile Creations offers flexible financing options and works with third-party providers like CareCredit to help you spread the cost of your treatment over time.

CareCredit offers interest-free payment plans for up to 12 months with approved credit. This option makes it easier to manage the cost of major dental procedures, such as dental implants or cosmetic dentistry treatments like veneers.

For more details about financing, payment options, or insurance questions, our front desk team is here to assist you.

Schedule Your Appointment Today.

Ready to experience the Smile Creations difference? We look forward to welcoming you to our practice! Contact us today to schedule your appointment or to learn more about our services. We proudly serve Austin and the surrounding areas, including Shady Hollow, Circle C Ranch, and Bear Creek.

Call us at (512) 280-8800 or visit our Contact Page to schedule your appointment today!

Want to schedule an appointment?